This Privacy Policy explains how pk288 collects, processes, stores, and protects the personal data of our registered players and website visitors. At pk288, your privacy is not a formality — it is a genuine operational commitment backed by our international gaming license obligations and the data protection standards we uphold for every Pakistani player on our platform.
All personal data collected by pk288 — including CNIC details, contact information, and payment records — is encrypted at rest using AES-256 and in transit using 256-bit TLS. Access is restricted to authorised pk288 personnel only, on a strict need-to-know basis.
pk288 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Data shared with third parties is limited to what is strictly necessary for payment processing, KYC compliance, and licensed gaming operations — never for unsolicited marketing by others.
pk288 processes your personal data only for the specific purposes disclosed in this Policy — account management, transaction processing, fraud prevention, responsible gaming compliance, and service improvement. We do not repurpose your data beyond what you have implicitly or explicitly consented to.
You have the right to request a copy of the personal data pk288 holds about you and to request corrections to any inaccurate information at any time. Submit your request to [email protected] and pk288 will respond within 30 days of receipt.
pk288 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse aggregate usage patterns. No personally identifiable information is shared with analytics providers beyond anonymised, aggregated data that cannot be used to identify you individually.
pk288 retains your personal data for as long as your account is active and for the period required by our gaming license obligations (typically five years post-account closure for AML compliance records). After this period, personal data is securely deleted or anonymised in accordance with our data retention schedule.
1.1 This Privacy Policy ("Policy") describes how pk288 ("we", "us", "our") collects, uses, discloses, and safeguards personal information relating to individuals ("you", "your", "Player") who register for an account, access the pk288 Platform at pk288.bio, or otherwise interact with pk288's services.
1.2 pk288 is committed to protecting the privacy and personal data of our users, including the millions of players across Pakistan — from Karachi to Lahore, Faisalabad to Islamabad — who use pk288 for online casino gaming and sports betting entertainment.
1.3 By registering an account on pk288, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you must not use the pk288 Platform.
1.4 This Policy should be read in conjunction with the pk288 Terms & Conditions and Responsible Gaming Policy, both of which are published on the pk288 website and form part of the complete agreement between you and pk288.
2.1 For the purposes of applicable data protection law, pk288 acts as the data controller in respect of personal data collected from players and visitors to the pk288 Platform. This means pk288 determines the purposes and means of processing your personal data.
2.2 pk288 operates under an internationally recognised gaming license. The terms of that license impose specific data protection and anti-money laundering obligations on pk288, which shape the data processing activities described in this Policy.
2.3 Where pk288 engages third-party service providers to process personal data on its behalf — for example, payment processors, KYC verification services, and analytics providers — those parties act as data processors under written agreements that obligate them to process personal data only on pk288's documented instructions and to implement appropriate security measures.
All data protection enquiries, access requests, correction requests, and complaints relating to pk288's data processing activities should be directed to: [email protected] — clearly marked "Privacy / Data Request" in the subject line.
3.1 pk288 collects the following categories of personal data from Players and website visitors:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number, CNIC document image (front & back), selfie photograph | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, residential address | Registration |
| Financial Data | JazzCash / EasyPaisa / HBL / UBL / Meezan Bank / SadaPay / Raast account identifiers, USDT wallet addresses, deposit history, withdrawal history, Wallet balance records | Payment transactions |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, game preferences, sports betting market history | Platform use |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, mobile network operator, time zone | Automatic collection on login & use |
| Usage Data | Pages visited, features used, referral source, session timestamps, click-stream data | Automatic collection via cookies |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, cooling-off period records, session time alerts configuration | Responsible gaming tool use |
3.2 pk288 does not collect or process special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data beyond facial photographs for KYC purposes, or health data) except where strictly required by applicable law or gaming regulation.
4.1 pk288 collects personal data through the following channels:
4.2 pk288 does not purchase personal data lists from third-party data brokers or marketing companies, and does not acquire personal data through social media scraping or any other unsolicited collection methodology.
5.1 pk288 processes your personal data for the following purposes, each supported by a lawful basis:
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account creation & management | Identity, Contact | Performance of contract |
| Processing deposits & withdrawals | Identity, Financial | Performance of contract |
| Age & identity verification (KYC) | Identity, Contact | Legal obligation (gaming licence) |
| Anti-money laundering (AML) screening | Identity, Financial | Legal obligation |
| Fraud detection & prevention | Identity, Technical, Financial | Legitimate interests |
| Responsible gaming monitoring | Gaming, Responsible Gaming | Legal obligation & legitimate interests |
| Customer support | Identity, Contact, Communication | Performance of contract |
| Platform analytics & improvement | Technical, Usage (anonymised) | Legitimate interests |
| Marketing communications | Contact, Gaming preferences | Consent (opt-in) |
| Regulatory reporting | Identity, Financial, Gaming | Legal obligation |
5.2 Where pk288 relies on your consent as the lawful basis for processing — for example, for marketing communications — you have the right to withdraw that consent at any time by updating your notification preferences within your pk288 Account settings or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
6.1 pk288 does not sell, rent, or commercially transfer your personal data to any third party for their independent marketing purposes. Data is shared with third parties only in the following circumstances:
6.2 All third-party service providers engaged by pk288 to process personal data on our behalf are required to execute data processing agreements that impose obligations equivalent to those pk288 is itself subject to under its licensing framework.
pk288 will never pass your contact details to third-party marketing companies. Any pk288-branded promotional communications you receive will originate exclusively from pk288's own systems — not from third parties acting on purchased data lists.
7.1 The pk288 Platform uses cookies and similar tracking technologies (such as web beacons and local storage) to deliver and improve our services. Cookies are small text files stored on your device that help pk288 maintain your login session, remember your preferences, and analyse how the Platform is used in aggregate.
7.2 pk288 uses the following categories of cookies:
7.3 You may manage cookie preferences through your browser settings. Blocking all cookies may impair the functionality of the pk288 Platform, particularly login persistence and session security features. pk288 does not respond to "Do Not Track" browser signals as there is no universally agreed standard for such signals.
8.1 pk288 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
8.2 Whilst pk288 implements appropriate security measures, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own pk288 login credentials, including your password and any two-factor authentication device. pk288 recommends enabling two-factor authentication on your pk288 Account.
8.3 In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, pk288 will notify you without undue delay via the email address registered on your Account, and will notify the relevant supervisory authority in accordance with applicable law.
9.1 pk288 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and licensing obligations. The following retention periods apply as a general framework:
9.2 After the applicable retention period has elapsed, pk288 will securely delete or irreversibly anonymise your personal data so that it can no longer be associated with you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
10.1 Subject to applicable law and the limitations imposed by pk288's licensing obligations, you have the following rights in respect of your personal data held by pk288:
10.2 To exercise any of the above rights, please contact pk288 at [email protected] with the subject line "Data Rights Request". pk288 will respond within 30 calendar days of receiving your request. We may need to verify your identity before processing your request.
10.3 Please note that certain rights may be limited or excluded where pk288 is required to retain data for regulatory compliance, AML obligations, or the establishment, exercise, or defence of legal claims.
The pk288 Platform is strictly for individuals aged 21 years and above. pk288 does not knowingly collect personal data from individuals under the age of 21. If pk288 discovers that a minor has registered an account or submitted personal data, the account will be closed immediately and all data will be deleted.
11.1 pk288 applies age verification procedures during the KYC process to confirm that all registered Players are 21 years of age or older. These procedures include documentary verification of date of birth via CNIC.
11.2 Parents or guardians who have reason to believe that a minor in their care has registered on pk288 or submitted personal data to pk288 are urged to contact pk288 immediately at [email protected]. pk288 will investigate promptly and take all necessary steps to close the account and delete associated data.
12.1 pk288 processes certain categories of gaming and behavioural data specifically to support responsible gaming objectives. This includes monitoring for indicators of potentially problematic gambling behaviour — such as rapid escalation of deposit frequency or amounts, extended session durations, or deviation from typical betting patterns.
12.2 Where pk288's responsible gaming systems identify a Player who may be experiencing gambling-related harm, pk288 may take proactive steps — including sending a responsible gaming communication, imposing a temporary account review, or contacting the Player directly — as part of our duty of care obligations under our gaming license.
12.3 Responsible gaming data — including self-exclusion status, deposit limits set by the Player, and cooling-off period records — is retained for a minimum of five (5) years following account closure. This retention period is required to ensure that self-exclusion decisions remain enforceable and are not circumvented by re-registration.
12.4 Players who self-exclude from pk288 will be suppressed from all marketing communications for the duration of their exclusion period. This suppression list is maintained even if the Player's account data is otherwise deleted, to prevent inadvertent re-marketing to vulnerable individuals.
For more details on pk288's responsible gaming tools and resources, please visit the Responsible Gaming page.
13.1 pk288 operates infrastructure and engages service providers across multiple jurisdictions. As a result, your personal data may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which pk288's gaming license is held.
13.2 Where personal data is transferred internationally, pk288 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. These safeguards may include contractual data transfer agreements, standard contractual clauses, or transfers to jurisdictions recognised as providing adequate data protection.
13.3 Payment data transferred to JazzCash, EasyPaisa, HBL, and other Pakistani payment providers in connection with deposit and withdrawal transactions remains subject to the data protection requirements of those providers under Pakistani financial regulation.
14.1 pk288 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or the services we offer. The current version of this Policy, together with its effective date, is published on the pk288 website.
14.2 Where amendments to this Policy are material — meaning they substantively affect how pk288 processes your personal data or the rights available to you — pk288 will notify registered Players via the email address associated with their Account at least 14 days before the amended Policy takes effect.
14.3 Your continued use of the pk288 Platform following the effective date of an amended Policy constitutes acceptance of that amended Policy. If you do not accept the amended Policy, you should cease using the Platform and close your Account before the effective date.
For any privacy-related enquiries, data access requests, correction requests, complaints, or questions regarding this Policy, please contact pk288 using the details below:
Email: [email protected]
Subject Line: "Privacy / Data Request" for data rights requests, or "Privacy Complaint" for complaints.
Response time: Within 30 calendar days for data rights requests; within 14 business days for general privacy enquiries.
You may also find the following pages on pk288 useful for related information:
Our support team is available 24/7 to assist with data requests, account queries, and responsible gaming tools. pk288 — Pakistan's licensed casino platform. Players must be 21+.
pk288 is strictly for adults aged 21 years and above. By using pk288, you confirm that you meet this age requirement and that online gambling is lawful in your jurisdiction. Gambling carries inherent financial risk — please play within your means and treat gaming as entertainment, not a source of income. pk288 provides deposit limits, session time reminders, cooling-off periods, and self-exclusion tools — all accessible through your pk288 Account settings. If gambling is causing you concern, visit the Responsible Gaming page or contact [email protected] immediately. pk288 operates under an internationally recognised gaming license. Gambling may be illegal in certain jurisdictions — it is your responsibility to verify local laws before participating.